This document explains how long we retain your information and how we dispose of it when it's no longer needed.
We retain your information for as long as necessary to provide you with healthcare services, comply with legal requirements, and protect your rights. This policy explains:
Retention Period: 7 years from the date of your last service
What This Includes:
Why We Retain This: HIPAA requires us to retain medical records for a minimum of 6 years. Many state laws require 7 years. We retain your records for 7 years to comply with the most stringent requirements and to ensure continuity of care.
Retention Period: 6 years minimum
What This Includes:
Why We Retain This: HIPAA requires us to retain audit logs for 6 years to support compliance audits and security investigations.
Retention Period: 7 years
What This Includes:
Why We Retain This: IRS and accounting regulations require us to retain financial records for 7 years for tax and audit purposes.
Retention Period: While your account is active, plus 2 years after account closure
What This Includes:
Why We Retain This: We retain this information for customer service purposes and to comply with legal requirements.
Retention Period: 7 years from the consent date, or until you withdraw your consent
What This Includes:
Why We Retain This: We retain consent records to demonstrate compliance with your consent choices and to support legal requirements.
When information reaches the end of its retention period, we will:
We use secure deletion methods to ensure your information cannot be recovered:
All deletion activities are logged and monitored to ensure proper disposal.
In some cases, we may anonymize information instead of deleting it. Anonymized information:
You have the right to request deletion of your information, subject to legal requirements. We may not be able to delete information if:
You can request a copy of your information at any time. We will provide it to you in a format you can use.
You can request restrictions on how we retain or use your information, though we may not be able to accommodate all requests due to legal requirements.
Sometimes, we may be required to retain information longer than our standard retention period due to:
When information is subject to a legal hold, we will retain it until the legal hold is released, even if it exceeds our standard retention period.
We maintain backups of our systems to protect against data loss. Backups are retained according to the following schedule:
Backups containing your information are encrypted and securely stored. When backups are deleted, your information is permanently removed.
We may retain information longer than the standard retention period if:
We may delete information earlier than the standard retention period if:
This policy is designed to comply with:
If you have questions about:
Please contact us:
Email: maylis@doctoronthewatch.com Phone: +1 (917) 526-9746
We may update this policy from time to time to reflect changes in legal requirements or our practices. We will notify you of any material changes by posting the updated policy on our website.
12/15/2025
12/15/2026